『貳拾六店』感謝您的選購與信任。在選購過程及售後服務中,我們皆歡迎您的指教與耐心。當然,本商店也在合理之範圍與盡量不造成雙方的困擾之下,接受退換貨需求。

『2wenty6ix 』Thank you for choosing us! We stand behind our goods and services and want customers to be satisfied with them. We do accept R&E for items purchased online on a case by case basis with the ultimate objective of satisfying our customer.  — Our philosophy is to deal with them fairly and reasonably; We hope they will be fair and reasonable with us as well. —

請詳閱以下退換貨說明 | Please read the following R&F policy carefully

退換貨流程圖0412更新

商品無法接受退換貨 | products cannot be returned or exchanged (R/E)
* 收到商品後,逾期七天視同驗收完成將無法退換貨 ;
* 無事先連絡本商店直接將商品寄回者將無法退換貨 ;
* 限時促銷商品將無法退換貨 ;
* 商品經使用或修改(含剪標)將無法退換貨 ;
* 穿過造成磨損髒污、楦過鞋頭(造成變形) ,將無法退換貨 ;
* 若退貨商品非呈現 [原完整包裝、配件或贈品]:包裝應含鞋盒、等原本應有的附屬配件/出貨單,將無法退換貨 ;
* 因鞋盒屬配件之一,請勿直接以膠帶黏貼或直接將地址寫於鞋盒,一經黏貼毀損,恕無法接受退換貨申請;
* 線頭、釦眼未開、輕微脫線、極小的汙點、螢幕色差,在國際驗貨標準皆屬可接受範圍內,並不屬於瑕疵,將無法退換貨 ;
* 因海外訂單配送歷程繁複,訂單完成寄出後,恕不接受退換貨。

* If customer did not send the request within 7 days after product received, products cannot be R/E;
* If customer did not contact us before returning or exchanging, products cannot be R/E;
* If product is purchased from outlet , products cannot be R/E;
* If the product label or tag has been removed or defaced, products cannot be R/E;
* If product has been worn/ dirty/ deformed, products cannot be R/E;
* If the returned product has been used and with incomplete packaging/accessories or gifts:
complete packaging should include original packaging/box/accessories along with the packing slip
* If packaging (considered as one of the accessories) has applied adhesive tape or written with markers
directly/indirectly onto the original product packaging, products cannot be R/E;
* If product is identified within the scope of ‘not affecting the appearance of the product itself’ (such as loose thread,
uncut buttonhole, missing thread, small stain, color/screen display difference), products cannot be R/E;
* If this product is with overseas shipping (due to the complicated procedures), products cannot be R/E;

☆ 特別注意 | ATTENTION ☆
* 為避免爭議,請花幾分鐘的時間,實驗收商品後再進行退貨。
* 以上工作天不含週六、週日及國定例假日。
* 為避免買家漏信,請務必在Email給我們之後的兩日內,要注意我們的回信(垃圾郵箱也要檢查),若第三天還沒收到,代表我們並未收到您的來信。
* 當退換商品寄出、或退款完成,系統會發送完成通知信通知您。
* 如因個人因素退貨次數過多,貳拾六店將暫停出貨終止交易,請您見諒。

* Please take a few minutes to ensure you carefully examine the product before R&E in case of any dispute.
* Business days – between Monday to Friday (not including weekends & public holidays).
* Please ensure our reply will make it to your inbox after a request was sent (please check the spam or junk folder of your email as well).
if no reply from us after 3 days, please re-send your request.
* A confirmation notice will be sent to your email once the R&E product has been delivered or refund has been made.
* 2wenty6ix will be stopping your order with you if too many returns/exchanges are made.