購物流程圖20191117


 ※下 單 前 請 務 必 閱 讀  PLEASE MUST READ BEFORE PURCHASE ※ 
 

本商店所有韓國商品均為客製化訂購&代購商品,收單即等於同時間已幫您安排訂貨事宜。
若您不確定下單意願或商品細節,請您需先三思,或與我們客服確認後再下單,避免造成後續雙方的不便與損失。

本商店不接受事後後悔取消、棄單、比價行為
  (因商品已全因訂購契約成立而幫您客製訂購,不同平台廠商皆有自己的操作方式,請您務必於下單前先行確認後再下單)
  下單後,即代表您同意您所有本站訂購的商品細節以及此通知。

下單後,我們將於2日內於訂單備註區填上「商品預計出貨日」。若有任何無法預期之原因導致商品延遲或斷貨,所有備註資訊也將會出現於您的「訂單備註區中」。

為避免來回寄送,請參照首頁下方【尺寸丈量指南】,即可依據每款「商品細節選購建議」輕鬆選購。若有選購困難,可經由官網或Line@聯繫客服諮詢。

鞋類商品可接受更換一次尺寸,買家vs賣家各負擔一次「退回與寄出」之運費。,但「特定特別代購款式」則不退不換 (商品細節均會標明,請務必留意後再下單)。

不提供到貨付款服務。

(現貨) = 約於兩日內發貨。

(預購商品) = 約於14~20日後發貨 (預購商品不接急單,無法等候請勿下單)

(已售完商品) = 可聯繫客服做追貨 (韓國新品速度快; 請有心理準備可能會斷貨),追加後的14~21日之後發貨 (無法接受等待的客戶請勿下單)。

▪  訂單如已完成訂購流程作業、或已預購之商品,皆不接受更正或取消訂單。

▪ ​​​​​​​ ATM付款: 請依結帳頁付款期限指示,於3日內完成付款動作。逾期則將取消該訂單,避免佔用庫存數量。

▪ ​​​​​​​ 請於購買前先詳讀 網站首頁下方之 "退換貨需知"。
 

* Please must precisely proceed the measurement following our "size measurement guide" on bottom of the main page before you shop in case of back and forth delivery.

* We do not offer cash on delivery.

* (Ready Stock) = will be delviered within 2~3 days .

* (Pre-Order) = will be delviered within /around 14 ~ 21 working days.

* (out of stock) = please contact customer service for re-order (no guarantee on available stock in Korea), delivery within /around 14 ~ 21 working days after re-order.

* Once your order (or pre-order) has been confirmed, it cannot be changed or cancelled.

* ATM payment: payment must complete within 3 days or your order will be cancelled.

* Please read our 'returns & exchanges policy' carefully  before purchasing.


 

會員註冊 | member registration

點選首頁上方的「註冊/登出」可註冊成為會員,註冊完成後即可開始進行購物。

Simply click 'member registration' on top page menu to register and become our member. You may shop after registration.


 

個人資料修訂 | modify registry info

請點選「會員中心」,輸入您的電子信箱及密碼登入會員帳戶,即可進行修改。

Please login first by entering your email and login password to modify your profile.


 

訂單成立 / 追蹤 / 修改 | order placed / tracking/ modifying

訂單成立: 訂購完成後,系統會立即發送『確認訂單通知』您的信箱中。而後收單人員也會於2~3日內備註「預計寄貨日」於您的訂單備註區。若您未收到『確認訂單通知』信件,可前往訂單查詢該筆訂單,若無此筆訂單,即表示尚未訂購完成。

訂單查詢/追蹤: 在會員中心選單內點選「查看訂單」或「追蹤我的訂單」,再輸入您的電子郵件及密碼,登入後即可查詢訂單的處理狀態。

訂單修改: 已提交的訂單(或預購訂單) 則無法進行取消、更改或合併訂單。若還有其他欲選購的商品,須重新操作一次購物流程,成立新的訂單。

Order placed: Once order established, an 'order confirmation' Email will be sent to your email inbox. As well, an "estimated delivery date notice" will be remarked in your order remark zone. Customer may check your order status in your order detail page if you did not receive order confirmation email from us. However, if you cannot locate any of your order in your order detail page, it means your order is NOT successfully established.

Order Tracking: You may check your order status by entering your email address & password in 'my order' or 'track my order' menu under 'Member center'.

Order Modifying: Once your order (or pre-order) has been confirmed, it cannot be changed or cancelled. Should you wish to order other products, please established a new order.



 

付款說明 | payment method

 ■ ATM 

提供 “台新銀行、玉山銀行、中國信託、華南銀行、第一銀行、富邦銀行、台灣銀行、土地銀行、彰化銀行、永豐銀行、國泰世華銀行、大眾銀行”。提款機進行轉帳享 0 元手續費;至他行ATM提款機則須支付跨行手續費 15 元。

* 若逾期未繳,該筆訂單將自動取消,請重新購買商品,再次完成轉帳,避免佔用庫存數量。

 

■ 線上刷卡(一次付清): VISA 、 MASTER、 JCB

本公司提供 VISA / MASTER / JCB 等卡片進行刷卡消費,消費者不須支付任何手續費用。為了保護其信用卡資料安全,本公司採用傳輸時採取256-bit SSL加密技術,安全程度相當嚴謹,消費者可放心在線上刷卡購物。

 

■ 超商代碼繳費 : 全家、OK、萊爾富超商

當付款成功後,系統會跳至訂單成功頁,請將此頁訊息(超商代碼)記下,並前往超商繳款。

* 若逾期未繳,該筆訂單將自動取消,請重新購買商品,再次取得新代碼。

*『全家/OK超商』: 取得超商繳費代碼後,請至超商機台點選: 繳費>代碼輸入>確認螢幕顯示的金額及項目無誤後,列印繳費單>至臨櫃繳費。手續費由本商店負擔,因此結帳時不需再另收取手續費。

*『萊爾富超商』:取得超商繳費代碼後,請至萊爾富超商機台點選: 代收繳費>網路交易>代碼繳費>代碼輸入>確認螢幕顯示的金額及項目無誤後,列印繳費單>至臨櫃繳費。手續費由本商店負擔,因此結帳時不需再另收取手續費。

 

■ 超商取貨付款 : 全家、OK、萊爾富超商

因7-11常有包裹遺失狀況, 目前不接受7-11取貨方式)

 

■ ATM 

* Delivery will only be arranged after full payment.

* Once the received payment is verified, we will deliver your order on the day you specify before 3pm; however, if your notice was given on the day after 3pm, your order will be delivered on the next day.

** Payment must complete within 3 days or your order will be cancelled.

 

■ Online Credit Card (pay in full): VISA 、 MASTER、 JCB

Please be aware that the transaction may fail if you refresh the page during the transaction.

 

■ CVS Paycode:  FamilyMart、OKMart、HiLife CVS

Please remember to mark down the “Paycode” after order completed.



 

寄貨/運費 | delivery & shipping policy

台灣全省及離島地區

* 訂單款項全額付清,待商品到貨之後,即於周一至周五安排出貨- 出貨時間視出貨人員當日安排 (不含週六、日及國定例假日)。

* 不提供到貨付款服務。
 

Main island of Taiwan and its outlying islands

* Delivery will be arranged after full payment within Monday to Friday (not including weekends & public holidays).

* We do not offer cash on delivery.

 

■ 全家、萊爾富、OK超商門市取貨  (3~5日寄達指定門市) $65

因7-11常有包裹遺失狀況, 目前不接受7-11取貨方式)

每筆訂單僅適用於2雙以下之運送 (超商運送體積限制),若超過第3雙,則該單恕不受理,須請顧客自行另建新單。

*  若選取『超商取貨』, 請您記得勾選 『超商取貨付款』。

*  選取「超商取件」請務必提供正確 取件人姓名 (需同身分證姓名)取件人手機號碼確認取貨門市

*  訂單確認、並完成付款後,門市取件地點是無法再修改的; 因此須請您再三確認後。

 *  請等收到『手機簡訊取貨通知』後,再攜帶身份證(取貨不付款之客戶需出示證件),前往門市取貨即可。

*  請於收到簡訊通知7日內(含週六日)前往門市取貨。

* 選擇「超商取貨付款」若未事先通知取消訂單、棄訂、或惡意不取貨,本公司一律經司法程序尋求相應損失; 若需延期送貨,請務必於「備註欄、或告知Line@客服」,以便相應安排,感謝您的合作。
 

■  CVS $65 (Pick-up & Pay at a nearby Family Mart, Hi-Life, OK CVS at Taiwan main island only) (Arrived within 3~5 days at the designated CVS)

Only applicable within 2 pairs of Shoe purchase.

* The pickup person will need to provide his/her correct mobile number, fill-in the correct CVS code and show his/her ID (as appears on the ID to be presented) at the store when pick-up the package.

* Once an order is placed and CVS location is submitted it cannot be changed or cancelled; therefore, please make sure your fill-in the correct CVS code.

* Please wait to pick up your product at CVS along with your ID "after" you received the pick-up notice via SMS.

* Please pick-up your product within 7 days (including weekends) after you received the SMS pick-up notice.

 

■  郵寄 (2~3日內寄達/尖峰時期不定) $80

台灣本島及澎湖地區 (滿額免運一律使用郵寄寄貨)
 

■  Post $80  (Arrived within 2~3 days)

* Taiwan main island only

* Free-ship only applicable to ship by Local Post.

 

■  統一黑貓宅配 (隔日寄達/尖峰時期不定) $120~依商品體積重量計價

* 台灣本島限定

* 離島偏遠地區需增收運費

* 離島區為: 金門、馬祖、綠島

* 以下地區不提供宅急便包裹收送服務:宜蘭縣-釣魚台列嶼(全),高雄市-東沙(全)、南沙(全),澎湖縣-馬公(虎井島、桶盤島)、望安(全)、七美(全)、白沙(大倉嶼、員貝嶼、鳥嶼、吉貝嶼),金門縣-烈嶼(大膽島、二膽島)、烏坵(全),台東縣-蘭嶼(全)
 

■  Courier $120- upon weight charge (Arrived at the next day)

* Outlaying islands of Taiwan -upon weight charge

* Outlying islands are: Penghu, kinsmen and Matsu, green island.

* Delivery service does not apply to these areas: Yilan - Diaoyutai, Kaohsiung - Dongsha, Nansha, Penghu - Makung (Hujing island, Tongpan island), Wangan, Chimei,, white sands (Okura island, Yuanpei island, bird island, Jibei island), Kinmen county - Lieyu (Dadan island, two gall island), Wu Qiu, Taitung - Lanyu.



國際寄送

■  郵局國際EMS

網站將自動計算商品體積&重量與郵局資費, 再依各國配送時間送達。欲知更多細節請與我們客服聯繫。

* 產品須預先完成付款 : 運費將依實際重量計算

* 因海外訂單配送歷程繁複,訂單完成寄出後,恕不接受退換貨
 

Overseas

■  POST EMS

Shipping cost & time will be dependent upon the product weight and destination countries. Please feel free to contact us for more info.

* Due to the complicated procedures, returns or refunds are not applicable for overseas orders.


 

滿額好禮 | FREE GIFT

* 全館單筆訂單  滿額 NT$ 2,000 免運 (適用於台灣本島/僅限郵寄)

* 全館單筆訂單  滿額 NT$ 3,000 即提供隨機贈品一件

* Free local delivery on per order above NT$2,000 

 (only applies to main island of Taiwan)

* Free gift on per order above NT$3,000

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